In a statement delivered to the nation on Tuesday, 24 March 2020, His Excellency President Hage Geingob announced additional measures to contain the spread of COVID-19 and declared a lockdown in the Khomas and Erongo regions (including Rehoboth and Okahandja), with a specific directive: “All Government employees as well as those in the State Owned Enterprises and Private sector are to operate from home for the next 14 days, except those providing critical services”.

In compliance with this directive, stakeholders are hereby notified that the NQA office will be closed from Thursday, 26 March 2020 to Thursday, 16 April 2020.

In an effort to minimise disruption to service delivery, measures have been put in place to enable employees to work from home, thereby ensuring the availability and delivery of core services during the lockdown period. Conversely, due to limitations of remote working, we will only be able to assist clients via email as follows:

• General queries: info@namqa.org
• Accreditation, Audit and Assessment: accreditation@namqa.org
• Evaluation of qualifications: evaluations@namqa.org
• National Qualifications Framework registration: Harmoni.Beukes@namqa.org
• Verification of accreditation status: advice@namqa.org

With regards to the evaluation of qualifications, clients are encouraged to submit their applications through the post, while bearing in mind that all new applications will only be attended to after the lockdown period.

While all efforts will be made to efficiently serve our clients during this period, we request for patience as we will be operating with reduced staff complement. Additionally, our response turnaround times may be compromised due to unforeseen challenges associated with remote working and connectivity.

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Issued by:

Catherine Shipushu

Manager: Marketing and Communications

Office of the CEO

Email: Catherine.Shipushu@namqa.org